Strategic Support, Shared Success
Our co-managed IT services are built for IT leaders who need a reliable partner, not a replacement. We work alongside your internal team to expand capabilities, provide specialized expertise, and help you move key initiatives forward with confidence.
From day-to-day support to long-term planning, we provide structure, coverage, and flexibility. DC MSSP’s co-managed IT services are fully tailored to your environment, helping you maintain control while offloading critical workloads.
Support That Complements Your Team
Extend internal capacity with helpdesk overflow and ticket management.
Strengthen security with compliance-aligned threat monitoring and response.
Fill knowledge gaps with expert consulting and advisory support.
Improve uptime through shared infrastructure management and proactive maintenance.
Keep projects on track with scoped planning, execution, and documentation.
Maintain control while offloading time-consuming IT functions.
Scale support up or down as business demands change over time.
How We Partner With Internal IT
Our co-managed IT services are designed to strengthen—not replace—your existing team. We integrate seamlessly with your workflows, deliver specialized support, and provide flexible, scalable coverage where you need it most.
Helpdesk Overflow Support
We handle ticket volume during peak periods, vacations, or staffing gaps, so your internal team stays focused on strategic work without letting day-to-day requests pile up or go unresolved in ways that would negatively affect your team.
Cybersecurity Collaboration
We provide advanced tools, compliance guidance, and expert threat response services that augment your existing cybersecurity efforts and help your organization stay ahead of regulatory and technical risks.
Infrastructure Support
Our experienced team assists with maintaining servers, networks, cloud environments, and on-premise systems, giving your internal staff room to prioritize initiatives and reduce risk of downtime or configuration drift.
IT Strategy & Planning
We offer ongoing expert consultation to help your team align technology decisions with business goals, supporting long-term infrastructure planning, budgeting, and performance measurement without pulling them off task.
Why You Might Need Co-Managed IT
Internal IT teams are often stretched thin, juggling support tickets, compliance needs, and long-term projects without enough time or bandwidth. This leads to delays, burnout, and missed opportunities to optimize your environment.
Our co-managed IT services bring stability, speed, and focus to your operations. We help fill gaps, provide specialized capabilities, and keep things on track without undermining your team's role or control.
Why Choose Us For Co-Managed IT
We understand how to support internal IT leaders without overstepping. Our approach is built on collaboration, transparency, and respect for the processes your team already has in place.
With deep experience in regulated industries, we deliver co-managed IT services that strengthen operations, reduce risk, and help you accomplish more. You stay in control while gaining a partner who makes your job easier.
Trusted By Teams That Need Real Support
Our co-managed IT clients count on us for consistent follow-through, practical insight, and hands-on help that makes internal teams stronger, more efficient, and better equipped to manage critical daily operations.
Collaborative Approach
We work closely alongside your staff, not around them, adapting to your internal workflows and culture to provide seamless support that feels like a true, integrated extension of your in-house capabilities every step of the way.
Consistent Follow-Through
You will never be left waiting for updates or direction. Our experienced team provides timely communication, closes the loop on issues, and ensures every request or task receives full, proper attention from start to finish.
Reliable Technical Coverage
From cybersecurity, network security monitoring to infrastructure support, we cover the areas your team cannot always reach. Our reliable services reduce strain and give your internal staff the coverage they need without added pressure.
Respect for Boundaries
We do not interfere with what works. You set clear expectations, and we operate within them. Our supporting role is to strengthen your internal team, not replace it or undermine your authority and control.
FAQs About Our Co-Managed IT Support
What’s the difference between managed and co-managed IT?
Managed IT replaces your internal team, while co-managed IT supplements it. You maintain control and oversight while we handle overflow, specialized tasks, or project support as needed.
How do we divide responsibilities effectively?
We work with your team to define clear roles, escalation paths, and shared documentation. This ensures nothing is missed and your internal staff stays focused on their highest priorities.
Can co-managed IT help with compliance?
Yes. We provide tools, policies, and expertise that support CMMC, HIPAA, and other requirements. Our team helps your staff maintain a strong compliance posture without getting buried in complexity.
Will we lose visibility into support activity?
No. You receive full reporting and access to our shared systems. We believe in transparency, so your team always knows what we are doing, when, and why it matters.
Can this scale as we grow?
Absolutely. Co-managed IT is flexible by design. As your environment changes, we can increase or reduce support levels, add services, or take on new responsibilities to match your business needs.
Want Results From a Partner Who Understands DC?
Give us a call at (202) 740-9458 or complete the form to connect with a local team that delivers reliable, compliance-ready IT services built for government contractors and nonprofits. We are here to help you secure, support, and grow your business.